NewcrestImage Management

  • Task Force General Manager/Director of Sales

    Site Location NewcrestImage Management
    Req No
    2018-3919
    Job Locations
    US-TX-Lewisville
    Type
    Regular Full-Time
  • Overview

    Overview:

    This position requires HEAVY travel - 80%+.  Responsible for performing in the capacity of a property’s Director of Sales, or General Manager, in the event of their absence. Will be deployed to various hotels as needed

     

     

     

    PRIMARY FUNCTIONS:

    For both existing and pre-opening hotels

    1. Revenue:

      • Sales: As needed, prepare and implement Sales Action Plans for assigned hotels, make sales calls to potential key accounts and clients, and capitalize on all revenue opportunities.

      • Financial: Aggressively pursue revenue goals to exceed budgeted revenue goals and to ensure a positive ramp experience for new hotels. Ensure expenses are in line with budget and GOP is achieved.

    2. Community Involvement:

      • Ensure the community is aware of the hotel by continuing to develop and maintain relationships with Chamber of Commerce, Convention and Visitors Bureau, other hotels, local schools, local government and other community and civic organizations.

    3. Leadership:

      • Leading: Motivate, coach, and train new associates, as needed.

      • Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to the Company’s policies and procedures.

    4. Brand Knowledge:

      • Knowledgeable of all hotel brands’ systems, selling features and benefits.

     

    Responsibilities

    ESSENTIAL JOB FUNCTIONS WHILE SUPPORTING AS AN OPERATION LEADER:

     

    1. Develop quick and accurate assessments about the overall condition of an assigned asset.

    2. Ensure that all associates and business decisions are in line with corporate values and guiding principles of the company

    3. Address Guests’ complaints in a manner which results in superior Guest Service

    4. Actively enforce all safety policies to protect Associates, Guests, and Company Assets

    5. Maintain high visibility throughout the property

    6. Lead and execute ongoing key training efforts for the property

    7. Maintain on-property controllable costs

    8. Conduct analysis for period-end review with Area Director

    9. Ensure that brand standards are met with the objective of meeting or exceeding guest expectations, all while communicating follow-up actions to the team as necessary

    10. Drive effective revenue management strategies and set aggressive goals that will drive the property’s financial performance

    11. Ensure the hotel is QA-ready at all times

     

    ESSENTIAL JOB FUNCTIONS WHILE SUPPORTING AS SALES LEADER:

     

    1. Achieve Revenue and RevPAR targets for all business segments

    2. Develop/implement sales action plans  

    3. Leverage any opportunities to cross-sell among other NewcrestImage properties

    4. Maintain high visibility in the surrounding community

    5. Assist in the recommendation and development of rate strategies

    6. Identify and analyze competition, both locally and regionally

    7. Develop strategic relationships with third-party providers

    8. Attend relevant trade shows and events to promote assigned properties

    9. Utilize Agency 360 to determine which accounts to call on with the most revenue potential

    10. Provide sales call reports to the General Manager as required

    11. Manage relationships with decision makers at target accounts

    12. Maintain awareness of market situation and its impact on the hotel. Anticipate business needs with flexible planning

    13. Interact in a courteous and professional manner with all potential guests, community members and fellow staff members

    14. Assist in training both leadership and sales skills in all newly hired sales leaders

    15. Ensure all lead generation and follow through is recorded properly, timely and according to Company policy

    16. Prepare and present contracts for execution

    Qualifications

     

    Education and Experience

    • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

    OR

    • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

     

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